HOW IT WORKS

When you choose to work with ByBlossom, you can relax… we’re here to help at every step of your wedding stationery planning. There’s not much about stationery that we haven’t already been asked and we understand that this may well be the first time you’ve planned a wedding, so if you have any questions we don’t answer below, just ask!


How to order

It’s easy… if you see a design that’s perfect for you on our website, simply choose the options available for that product and purchase via our online system. 

Or, if you’d like to make a change to a design – the colour, or wording for example, or would like a bespoke design, get in touch with us using our contact form, or give us a call, and we can take it from there.

Either way, we’ll initially ask you to complete our questionnaire and, in the case of orders not placed directly through our website, ask you for a non-refundable booking fee of £60.

Our questionnaire gives us all the information we need to make a start on your stationery. 

We will then create a presentation for you to view online, personalised with your details, which you can make changes to… you may want to change wording, colours or typefaces. We’ll make the changes and prepare a new presentation for you, and this process will continue until you are 100% happy with your design.

Then, unless you have already paid in full via our website, we ask for final payment less your deposit and then printing and production begins! This normally takes 7-10 working days, although can take a little longer for laser cut, very large or complicated bespoke designs.

Your order will be dispatched either by courier or Royal Mail.


CHECKING YOUR PROOFS

We ask you to check your presentations, particularly the final one, very carefully as this is exactly what will be printed. We proof-read all of our work carefully, but it is your responsibility to check the spelling of all names, addresses, and all other text, and to make sure that dates and locations are correct – after all, no one knows your wedding quite like you! 

If you spot an error, just email us to let us know – but once you have given us your final approval we may not be able to make further changes. Remember – As per our terms and conditions, it is your responsibility to carefully check the presentations. Any mistakes or omissions in the printed items are your responsibility and any reprinting will be at your cost.  


POSTAGE

Our orders are dispatched by courier or royal mail. Should you need your items sooner please contact us and we will do our best to help. Postage is £4.95 for Save the Dates, £8.95 for Invitations and £12.95 for Table Plans to UK mainland addresses, please contact us for a postage quotation should you live further afield.


WHY ARE THERE DIFFERENT PRICES FOR DIFFERENT QUANTITIES?

Most items are available in multiple quantities that include a discount when you buy larger amounts. The more you buy – the lower the price. Our ‘from’ price is calculated using the maximum order quantity quoted on that individual product.
Such as, 90+ invitations are only £2.15 each. However, if you were to only buy 25 of the same invitations, the price would be £2.70 each.


WHAT IF I WANT SOMETHING DIFFERENT?

If you like one of our collections but need a minor alteration – perhaps a colour change – just contact us and we will do our best to help. If you would like an item in a different format – perhaps you would like your invitation to be a different size to the one shown in a collection, again, let us know and we can arrange to have one designed for you. 

We can also do invitations in different languages, just ask for details!

We like nothing more than to come up with something completely new, so if you have a design in mind but can’t see anything on our website that fits the bill, our bespoke service is for you. Our “Bespoke” page will tell you all you need to know.


HOW MANY OF EACH ITEM SHOULD I ORDER?

When ordering save the dates and invitations, remember that you don’t need to order one per guest! It’s an easy – but expensive – mistake to make! You would usually send only one invitation per household, couple or family.

We recommend that you order a few spares of every item (with the exception of one-off items such as table plans). This allows you to invite replacement guests later if anyone can’t make it. Remember, if you need to order more of any item later, this will be charged as a new order, with a minimum print cost of £20 + delivery.


WHEN SHOULD I ORDER and post MY WEDDING STATIONERY?

Save the Date cards
Place your order with us as soon as you’ve booked your venue. The more time you allow for the design and development, the more relaxed the process will be. We suggest 2 weeks + our 7-10 working days production time before you’d like to post as an absolute minimum. Some couples start work on their stationery designs a full year before they send anything out, so it’s never too soon to start!

We suggest that you post your Save the Date cards straight away or around a year before your wedding. If you have guests traveling from abroad, or your wedding is taking place in the school holidays or over Christmas, it’s important to send them out as soon as possible.

Corona-virus update… the pandemic has meant that thousands of weddings have been moved to 2021-2023. Whilst this doesn’t affect the service that we offer, it’s worth remembering that your guests may be receiving more wedding invitations than usual so you may want to send yours a little earlier!

Wedding invitations
Again, once you’ve booked your venue it’s never to early to order your invitations. If you’ve ordered Save the Dates from us we will have a clear idea of how your invitations will look and can start work on them whenever you are ready. If not, you might want to build in a little more design time. As a minimum, we suggest ordering 3 weeks plus production time before the date you’d like to post.

We’d suggest posting your invitations between 3 and 6 months before your wedding, depending on whether or not you’ve sent Save the Dates. Again, you may want to send earlier than this depending on your specific circumstances.

On the day items
You should order these about 3 months before your wedding, or 1 month if you have all the information ready to send us. Don’t worry if you don’t have all the details at this stage, such as a final table plan layout – we can get your designs ready and drop final text in at the last minute. We ask you to sign off your on the date stationery designs 14 working days before your wedding.


WHEN SHOULD my RSVP-by date be

It’s not essential, but we recommend telling your guests when you would like to receive their RSVP by.
Be guided by your venue… They may ask you to provide final numbers by a certain date. If not we would recommend at least 8 weeks before the wedding date – you cannot finalise the seating arrangements without knowing how many guests have accepted your invitation. 

What should my information card include?
There are no rules here, just try to think about what information your guests would find useful. This doesn’t need to be a hugely detailed list, as they can always use google!

Useful information may include:
• A rough idea of timings, particularly arrival and end time
• Directions if your venue can be hard to find. We don’t recommend including a map as this takes up precious space and many guests will have access to sat nav and online maps
• Parking – is it available at the venue? If not, where, and can cars be left overnight?
• Other transport options for those traveling by air, train or bus
• Any rules at your venue, eg. no confetti
• Local taxi company details – is pre-booking advisable?
• Accommodation options in the area
• Gift list details
• Child policy 
• Dress code
• Other events – are you having a golf/spa/bbq event the next day, for example? Would you like guests to join you for pre-wedding drinks the night before your wedding?
• RSVP details – if you’re not including a RSVP card, make sure you tell guests how to respond.
• Anything else important to you – would you like your day to be un-plugged? The information card is a good place to mention this!

I need to include a menu, how does that work?
If your guest have a menu choice (other than vegetarian/vegan) that they need to advise you of when they RSVP, we can easily include that in a pocket fold invitation set or a stacked set.

In the case of a pocket fold, the menu will go on the reverse of your information card. Each course will be labelled ‘A’, ‘B’, ‘C’ etc. We will then add a chart to the reverse of your RSVP card, where each guest can add their name and tick their choice for each course. We can also include children’s options and a line where guests can tell you about any special dietary requirements such as allergies.

In the case of a stacked set, we would usually add your menu onto the back of your invitation. We can then add a chart onto your RSVP, in the same way as for the pocketfold, although a little smaller as we need to allow room for your return address.


WHAT DETAILS DO I NEED ON MY ORDER OF SERVICE?

Your Order of Service can include whatever information you would like your guests to know about your ceremony, or day in general. 

If you‘re having a religious service you may choose to include entrance music, hymns, prayers, marriage & benediction. Always check the format and hymns with the person conducting your service before placing your order. Some couples like to simply name the wedding party and people involved in the ceremony and use the Order of Service as an agenda, informing guests of important timings.


REMEMBER!

If you have any unanswered questions please contact us on 01634 566582 or get in touch via our contact page and we will be happy to help.

Credits: We would like to credit some of the fantastic photographers that have contributed towards this website – Jeff Oliver Photography, Love Pear, Samantha Jones Photography.