ByBlossom

FAQ's

How can I place an order with you?

It’s easy. First, find a design that you like and choose the colour by clicking on the colour box of your choice where available. Next, choose your quantity from the drop down box (which also shows you the price). Once you have placed your order we will send you a form to fill in with the details we need to create your stationery.

 

What happens after I have ordered my Stationery?

Once we receive your order we will send you our questionnaire for you to complete. Once we receive this back we can start to personalise your chosen design. We then send you an electronic proof to the email address you provided.

We ask you to check this proof very carefully as this is exactly what will be printed. To correct any errors you may spot in the electronic proof, please contact us. We can then edit your design and resend your electronic proof. We aim to dispatch wedding stationery within 7 - 10 working days from receiving your signed off electronic proof. Once you sign off this proof we can’t make any changes. However, if you do spot a mistake before sign off, don’t worry, we offer 2 revisions free of charge. We cannot take responsibility for any errors missed after you sign it off. To sign off your electronic proof just tell us you are happy with it.

However, orders that require assembly .e.g. pocket folders and stacked sets may take a little longer.

Please note - It is your responsibility to carefully check the electronic proof. Once you have signed off your electronic proof any mistakes or omissions in the printed items are your responsibility and any reprinting required because of an error or omission will be at your cost. 
 

Postage

Our orders are dispatched by courier or royal mail. Should you need your items sooner please contact us and we will do our best to help. Postage is free to UK mainland addresses (except Pocket Folds), please contact us for a postage quotation should you live further afield.

Why are there different prices for different quantities?

Most items are available in multiple quantities that include a discount when you buy larger amounts. The more you buy - the lower the price. Our 'from' price is calculated using the maximum order quantity quoted on that individual product.

Such as, £156.00 for 130 invitations is only £1.20 each. However, if you were to only buy 25 of the same invitations, the price would be £2.25 each.

 

What if I want something different?

If you like one of our collections but would like a minor alteration - perhaps a colour change - just contact us and we will do our best to help. If you would like an item in a different format - perhaps you would like your invitation to be a different size to the one shown in a collection, again, let us know and we can arrange to have one designed for you.

We like nothing more than a challenge to come up with something completely new, so if you have a design in mind but can’t see anything on our website that fits the bill, our bespoke service is for you. Our “Bespoke” page will tell you all you need to know.

 

How many of each item should I order?

We recommend that you order a few spares of every item you order (with the exception of items such as table numbers/table plans). This allows you to invite replacement guests if anyone cannot attend your wedding and to replace any that may get lost in the post. Remember, if you need to order more of any item later, they will be charged as a new order, with a minimum quantity of 25.

 

When should I order my wedding stationery?

ByBlossom recommend ordering your Save the Dates a year in advance and wedding invitations 2 - 3 months before your wedding. We will advise you of the latest dates for sign off in order to receive your items in time.
 

When should the RSVP date be?

Be guided by your venue. They may ask you to provide final numbers by a certain date. If not we would recommend at least 4 weeks before the wedding date - you cannot finalise the seating arrangements without knowing how many guests have accepted your invitation.
 

What details do I need on my Order of Service?

Your Order of Service can include whatever information you would like your guests to know about the day. If you are having a religious service you may choose to include entrance music, hymns, prayers, marriage & benediction. Always check the format and hymns with the person conducting your service before placing your order. Some couples like to simply name the wedding party and use the Order of Service as an agenda, informing guests of important timings.

Remember!

If you have any unanswered questions please contact us on 01634 566582 or get in touch via our contact page and we will be happy to help.

 

 

 

 Credits: We would like to credit some of the fantastic photographers that have contributed towards this website - Jeff Oliver Photography, Love Pear, Samantha Jones Photography.